Legal Services Commission
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Legal Services Commission
The Legal Services Commission is an independent statutory office established under the Legal Profession Act 2007. more...
Making a complaint
The Legal Services Commission is the sole body authorised under the Legal Profession Act 2007 to receive and deal with complaints about lawyers, law firms or their employees. You can make a complaint either in writing or online. Our service is free. Learn how to make a complaint. more...
Consultations
We are committed to consulting with our stakeholders and to communicating what we learn as we go about our work. We do not want to be confined to a reactive approach - to moving in only after problems have occurred - but to complement our complaints-handling role with a preventative and ethical capacity building approach. more...
Discipline Register
The Legal Profession Act 2007 (the Act) requires the Commissioner to keep a register (the 'discipline register') of all disciplinary action taken under the Act (s.472). more...
Information for consumers
We are making it a priority to publish information which helps users of legal services be better informed about the nature of the legal system, the legal services and products which are available to them, some of the common traps and pitfalls and their rights and obligations. more...
Our two most fundamental purposes are to provide users of legal services a timely, effective, fair and reasonable means of redress for complaints and to promote, monitor and enforce appropriate standards of conduct in the provision of legal services. These purposes serve an even more fundamental purpose: to help protect and promote public confidence in the legal system, the administration of justice and the rule of law.
