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Complaints

Under the Legal Profession Act 2007 (the Act) the Commissioner is responsible for receiving and investigating complaints about the conduct of Australian legal practitioners, law practice employees, unlawful operators and ‘any person suspected of contravening the Personal Injuries Proceedings Act 2002, chapter 3, part 1’.

The Commissioner may also start an investigation without having received a complaint if the Commissioner ‘believes an investigation about a matter should be started’ (section 435). The Act refers to these investigations as ‘investigation matters’ but they are more commonly known as ‘own motion’ investigations.

Information about our complaints and investigation functions can be located under:

Complaints

Investigation matters

Discipline

Information about our discipline and enforcement role can be found under:

Discipline

Compliance

The Act enables the Commission to work with the profession with the aim of supporting both lawyers and law practices to comply with their obligations under the Act and other legislation.

Information about the Commission’s compliance activities can be located at:

Compliance

Last reviewed
23 June 2014
Last updated
23 June 2014

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