How to make an application
Before making an RTI application you can check to see if the information is already available. You can:
- Check to see if the information you're looking for is already available from:
- our publication scheme - information about the LSC, our services, finances, priorities, decisions, policies, lists and registers
- our disclosure log (released information) – non-personal information released through the RTI legal process
- our website
- Contact the RTI Officer on 07 3406 7737 or email email@example.com if the information is not already available. We'll help determine if the information is accessible through an administrative release process, or we'll advise if you need to make an RTI request to access it.
If you wish to make an application to obtain access to information you believe we hold and that we have not already made publicly available or accessible through an administrative release process, you must use the prescribed application form .
You may apply by post or in person. If applying by post, please send to:
The RTI/Privacy Co-ordinator
Legal Services Commission
PO Box 10310 Adelaide Street
Brisbane Qld 4000
If applying in person, please deliver your application to Level 30, 400 George Street, Brisbane 4000.
If your application is for information that is a mixture of personal and non-personal information, it will be processed under the RTI Act. If the application is to access information that is solely your own personal information, it will be processed under the IP Act. However, you can use the same application form for either type of application.
Under the RTI Act, an application fee must be paid before the application will be processed. If you have made an application under the RTI Act and not paid an application fee, or made an application under the IP Act which should properly have been made under the RTI Act because it is a “mixed information” application, we will contact you to request payment of the application fee before commencing to process the application. If charges are assessed as being payable, we will provide you with an estimate. You will then have an opportunity to amend the scope of your application should you wish to, for example, by reducing the number of documents to which you seek access.
Payment can be by way of cheque or money order payable to “Department of Justice and Attorney General”. We do not accept payment by credit card.
The processing period for an application is 25 business days. However, if consultation with a third party is required, an additional 10 business days is added to the processing period. Also, in respect of RTI applications, we are required to provide you with a schedule of responsive documents before the end of the processing period (unless you advise us that you do not want one).
At the end of the processing period, you will be provided with a written decision in response to your application. You are entitled to seek review of the decision if you are unhappy with it. You can either apply to us for a review by a more senior officer, or you can apply direct to the Information Commissioner.
If you have any questions about making an application to us under the RTI Act or the IP Act, please contact our RTI/Privacy Co-ordinator by email firstname.lastname@example.org or on telephone 07 3406 7737.