Home > Speeches and publications > Publications

Our core business and our values 2008 - 2010 (22kB pdf file)

Our performance plan 2008 - 2010 (108kB pdf file)

Legal Services Commission Strategic Plan 2006–07 (43kB pdf file)

Legal Services Commission Strategic Plan 2004–2005 (112kB pdf file)

A guide to advertising personal injury services (67kb pdf file)

A guide to advertising personal injury services on the internet (76kB pdf)

Guidelines for charging outlays and disbursements (27kB pdf file)

Prosecution guidelines: Unsatisfactory professional conduct and professional misconduct (88kB pdf file)

How to complain about your legal practitioner

Legal costs

Unsatisfactory professional conduct survey (134kB pdf file)
This document is an exact replica of the survey form that has been (and continues to be) completed by a range of legal practitioners, students and members of the public. It has been altered only to include the results to date and some brief commentary about those results.

Lawyers’ Work, Lawyers’ Conduct symposium (140kB pdf file)
This symposium was held on 11 November 2005, hosted by the Legal Services Commission and Griffith University Socio-Legal Research Centre, with participants from law schools, professional associations, private legal practices and government agencies. The focus was on improving standards of conduct to reduce cause for consumer complaint. Participants affirmed the need for the process to be ongoing and the LSC and Griffith University SLRC developed The Lawyers, Clients and the Business of Law Symposium Series. The reports for the symposia held in this series are:-

Creative Practice or Profiteering? held 7 September 2006 (185kb pdf file)

Conflicts of interests: perspectives from diverse legal settings held 15 March 2007 (126kb pdf file)

Unsatisfactory Professional conduct symposium held on 19 July 2007 (180kb pdf file)

To view and/or print pdf files, you will need Adobe Acrobat Reader installed on your computer. Click on the ‘Get Acrobat Reader’ icon to download this free software. This will take you to the Adobe website.
It is best to save pdf files to your computer first and then open.