Policies and guidelines
The Commission develops and publishes two kinds of policies and guidelines - policies and guidelines we develop and publish for the benefit of the profession to assist practitioners to better understand their professional obligations in areas that have proved problematic, and policies and guidelines we develop for use in-house and that we publish in the interests of transparency.
Policies and guidelines to assist practitioners
Guidelines for charging outlays and disbusements 
(27kb pdf file)
Guidelines for charging fees in speculative personal injury matters (39kb pdf file)
A guide to advertising personal injury services (67kb pdf file)
A guide to advertising personal injury services on the internet (76kb pdf file)
The Commissioner has also published an interactive on-line tool illustrating the restrictions on the advertising of personal injury services on the internet by reference to two fictitious law firm websites, one of them compliant and the other non-compliant - see Website comparer.
In-house policies and guidelines
Prosecution guidelines: Unsatisfactory professional conduct and professional misconduct (87kb pdf file)
Guidelines for conducting surveys and research (14kb pdf file)
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