Our performance
The Legal Profession Act 2007 requires the Commissioner to give the Attorney-General by 31 October each year a report for the immediately preceding financial year dealing 'with the system established under the Act for dealing with complaints'. The Act also requires the Commissioner to develop 'performance criteria relating to the handling of complaints' and to include those criteria in the annual report 'together with an assessment of the Commissioner's performance against those criteria in the period to which the report relates'.
- Annual Report for 2008-2009
(3379kb pdf file) - Annual Report for 2007-2008 (750kb pdf file)
- Annual Report for 2006-2007 (1778kb pdf file)
- Annual Report for 2005-2006 (2635kb pdf file)
- Annual Report for 2004-2005 (955kb pdf file)
Those annual reports included detailed statistical information in the appendices.
We also prepare monthly performance reports during the course of the year and will publish those reports here as they become available.
Monthly performance report 08-09 year to 30 June 2009 (587kB pdf file)
Monthly performance report 09-10 year to 31 October 2009 (582kB pdf file)
The information in those reports is largely statistical. We also seek feedback from the people we deal with about how they perceive our performance and publish that information.