How can I make a complaint
You can make a complaint either in writing or on-line.
To make and submit a complaint on-line, click on-line complaint form. The on-line form will prompt you to give us the information we need to deal with your complaint.
To print a hard copy of the complaint form, click complaint form. Alternatively ring us on 3406 7737 (or if you are ringing from outside Brisbane, on 1300 655 754) to ask us to send you a copy by post or collect a copy from the Commission's office (see contact details).
Whether you make a complaint on-line or in writing, you must identify who you are and, if you can, the legal practitioner or other person you are complaining about. You must also describe the conduct you are complaining about. The more detail you can provide, the better.
Please remember to sign the declaration on the back of the complaint form, if you are sending us a written complaint, and attach photocopies of any relevant documentation. Do not send us the original documents.
Complaints process flowchart
You might find it helpful in learning about complaints and how the Commission deals with them to refer to some or all the factsheets the Commission has published.
See also:
Disciplinary bodies—The Legal Practice Committee and the Legal Practice Tribunal
Queensland Law Society website
Bar Association of Queensland website
Crime and Misconduct Commission website
Queensland Parliamentary Counsel website for all Queensland legislation.
QPILCH (Queensland Public Interest Law Clearing House)
- Your Lawyer and You
A guide about the client/lawyer relationship, how to resolve disputes and making a complaint to the Legal Services Commission. (Last updated: Feb 2006)